
Business first technology
Beverly Weed-Schertzer, Author Strategist. Human-Centered Technology
Her books offer a business-first framework that connects IT and organizational knowledge into sustained business maturity.

Her books offer a business-first framework that connects IT and organizational knowledge into sustained business maturity.
This blog is written for executive leaders who want IT to deliver measurable business value. It reframes IT service management as a strategic leadership discipline—connecting IT, knowledge, decision-making, and business maturity to outcomes that matter at the board level, including resilience, customer value, and growth.
Copyright © 2009-2026 Beverly Weed-Schertzer, edifyIT, LLC - All Rights Reserved. No part of this document may in any form or by any means (whether electronic or mechanical or otherwise) be copied, reproduced, stored in a retrieval system, transmitted or provided to any other person without the prior written permission of edifyIT.com. No part of “Business First - ITSM” "Yoga in ITSM", "ITSM For Business Model", "ITSM For Business Maturity", "ITSM Practical Framework” “IT For Business Maturity” “IT For Business” “Human Influence in Technology” may in any form or by any means (whether electronic or mechanical or otherwise) be copied, reproduced, stored in a retrieval system, transmitted or provided to any other person without the prior written permission of edifyIT, LLC. All rights are exclusive to edifyIT, LLC, and Beverly Weed-Schertzer aka Beverly WS, and protected under copyright laws.