Self Knowledge and Knowledge Management Applications
ITSM and KM For Business
ISBN: 9781802623307
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Self-Knowledge plays an important role in making decisions and is instrumental in deciphering fact from false information: it is an inward tool, unique and changeable. Inward tools are essential in interpreting and processing information to create understanding and helping to determine illogical knowledge, whilst also fluctuating with the multifaceted and ever-changing awareness of the self that means the results of Self-Knowledge vary between individuals. Self-Knowledge and Knowledge Management Applications highlights and emphasizes the vital role of the human element in Knowledge Management, from which Self-Knowledge forms and functions |
(Il)logical Knowledge Management: A Guide to Knowledge Management in the 21st Century
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"In today’s world, strategic knowledge management is a critical practice for all businesses seeking to protect its assets and produce intelligible and useable information. However, formally implementing a comprehensive knowledge management infrastructure to support an organization—enabling businesses to create, protect, and collaborate through knowledge—is often easier said than done. How do businesses adapt to the evolving challenges of knowledge management, and what best-practice tips are actually based on common misconceptions?
Emerald Publishing |
Delivering ITSM For Business Maturity, A Practical Framework
ISBN: 9781789732542
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"Delivering ITSM For Business Maturity: A Practical Framework helps business leaders and corporate thinkers navigate their way to a successful and high performing ITSM model. Using an original combination of yoga science and service management principles, Weed-Schertzer offers business professionals a way of taking back control of their ITSM program, and helps with innovation for those starting a new one". The book describes and provides a blueprint for businesses and technology operations.
Emerald Publishing |
Book Reviews
Weed-Schertzer, a business technology specialist in information technology service management (ITSM), organizational transformation, information technology governance, and quality assurance, outlines a practical framework for delivering information technology service management to improve the customer experience, quality, and information integrity and achieve business maturity. She describes the authentic service progression, the fundamentals of information technology service management, the role of the business culture, and the four elements of her framework: people and business culture; connectedness, balance, business competencies, and other aspects of progression; business aspects like processes, products, and services; and technology processes. --Annotation ©2019 Ringgold Inc. Portland, OR (protoview.com)
"What I really like best about what you’ve written here is that it’s such a fresh perspective. It’s a breath of fresh air from the standard/usual ITSM text." GP
"Your book helped our team deliver a more sound project plan to implement ITSM and ahead of schedule" Y.S.
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reproduced, stored in a retrieval system, transmitted or provided to any other person without the prior written permission of edifyIT.com. No part of "Yoga in ITSM", "ITSM For Business Model", "ITSM For Business Maturity", "ITSM Practical Framework" may in any form or by any means (whether electronic or mechanical or otherwise) be copied, reproduced, stored in a retrieval system, transmitted or provided to any other person without the prior written permission of edifyIT, LLC. All rights are exclusive to edifyIT, LLC, and Beverly Weed-Schertzer aka Beverly WS, and protected under copyright laws.
reproduced, stored in a retrieval system, transmitted or provided to any other person without the prior written permission of edifyIT.com. No part of "Yoga in ITSM", "ITSM For Business Model", "ITSM For Business Maturity", "ITSM Practical Framework" may in any form or by any means (whether electronic or mechanical or otherwise) be copied, reproduced, stored in a retrieval system, transmitted or provided to any other person without the prior written permission of edifyIT, LLC. All rights are exclusive to edifyIT, LLC, and Beverly Weed-Schertzer aka Beverly WS, and protected under copyright laws.